10/15/24 Update on Mobile Bill Pay:
As you know, over the past several months, our team has been diligently preparing to launch our new Bill Pay service for both our internet banking and mobile app users. At this time, we don't have any new updates to share, but we are concentrating on finalizing the launch date.
You may continue using the current Bill Pay system through internet banking without any disruptions. Unfortunately, Bill Pay will remain temporarily unavailable on the mobile app, but will be coming soon. Rest assured, our team is working closely with our partners to resolve the issue as quickly as possible. We understand the importance of Bill Pay to our clients, and we deeply apologize for any inconvenience this may cause.
We are actively addressing the situation and anticipate having it resolved in the coming weeks. To keep you informed, we will provide weekly updates via email every Monday, outlining our progress. If you have any questions or need assistance, please do not hesitate to contact us at (815) 756-6321. We greatly appreciate your patience and understanding as we work to bring you the new Bill Pay experience, and thank you for choosing Resource Bank.
How to Download Your Bill Pay Payment History:
- Log in to internet banking on ResourceBank.com.
- Click on the "Bill Pay" tab.
- Scroll to the bottom of the "Payments" page and click "View History."
- Use the "Search Filter" button to adjust the displayed payments.
- Click "Print" to print or save your payment history.
If you have any questions, please contact us at (815) 756-6321. We appreciate your patience as we roll out our new mobile app experience.
